{"id":21713,"date":"2025-02-18T14:04:07","date_gmt":"2025-02-18T12:04:07","guid":{"rendered":"https:\/\/ambivalenz.org\/information-sur-le-droit-de-retractation\/"},"modified":"2025-07-31T11:55:14","modified_gmt":"2025-07-31T09:55:14","slug":"information-sur-le-droit-de-retractation","status":"publish","type":"page","link":"https:\/\/ambivalenz.org\/fr\/information-sur-le-droit-de-retractation\/","title":{"rendered":"Information sur le droit de r\u00e9tractation"},"content":{"rendered":"\n\n

Information sur le droit de r\u00e9tractation<\/h1>\n

Droit de r\u00e9tractation<\/h2>\nVous pouvez r\u00e9voquer votre d\u00e9claration de contrat par \u00e9crit (par ex. lettre, fax, e-mail) dans un d\u00e9lai de 14 jours sans indication de motifs ou – si la chose vous est remise avant l’expiration du d\u00e9lai – \u00e9galement en renvoyant la chose. Le d\u00e9lai commence \u00e0 courir apr\u00e8s la r\u00e9ception de cette information sous forme de texte, mais pas avant la r\u00e9ception de la marchandise par le destinataire (en cas de livraison r\u00e9p\u00e9t\u00e9e de marchandises similaires, pas avant la r\u00e9ception de la premi\u00e8re livraison partielle) et pas non plus avant l’ex\u00e9cution de nos obligations d’information conform\u00e9ment \u00e0 l’article 246 \u00a7 2 en liaison avec le \u00a7 1, alin\u00e9as 1 et 2 de l’EGBGB (loi introductive au code civil allemand) ainsi que de nos obligations conform\u00e9ment au \u00a7 312g, alin\u00e9a 1, phrase 1 du BGB (code civil allemand) en liaison avec l’article 246 \u00a7 3 de l’EGBGB. Pour respecter le d\u00e9lai de r\u00e9tractation, il suffit d’envoyer la r\u00e9tractation ou l’objet en temps voulu. La r\u00e9vocation doit \u00eatre adress\u00e9e \u00e0 : \n\nAMBIVALENZ – Malte Grieb\nEberswalder Stra\u00dfe 34\n10437 Berlin\n\nNum\u00e9ro de t\u00e9l\u00e9copie : +49 3212 130 94 08\nAdresse \u00e9lectronique : mail@ambivalenz.org\n

Cons\u00e9quences de la r\u00e9tractation<\/h2>\nEn cas de r\u00e9tractation effective, les prestations re\u00e7ues par les deux parties doivent \u00eatre restitu\u00e9es et, le cas \u00e9ch\u00e9ant, les b\u00e9n\u00e9fices tir\u00e9s (par exemple les int\u00e9r\u00eats) doivent \u00eatre rembours\u00e9s. Les frais d’exp\u00e9dition ne sont toutefois pas rembours\u00e9s. Si vous ne pouvez pas nous restituer la prestation re\u00e7ue ainsi que les avantages (par ex. avantages d’utilisation) ou si vous ne pouvez les restituer qu’en partie ou dans un \u00e9tat d\u00e9grad\u00e9, vous devez nous d\u00e9dommager de la valeur. Pour la d\u00e9t\u00e9rioration de la chose et pour les avantages tir\u00e9s, vous ne devez verser une compensation que si les avantages ou la d\u00e9t\u00e9rioration sont dus \u00e0 une manipulation de la chose allant au-del\u00e0 de l’examen des propri\u00e9t\u00e9s et du fonctionnement. Par \u00ab\u00a0v\u00e9rification des caract\u00e9ristiques et du fonctionnement\u00a0\u00bb, on entend le fait de tester et d’essayer la marchandise en question, comme cela est possible et habituel dans un magasin. Les biens pouvant \u00eatre exp\u00e9di\u00e9s par colis doivent \u00eatre renvoy\u00e9s \u00e0 nos frais et risques. Les biens qui ne peuvent \u00eatre exp\u00e9di\u00e9s par colis seront collect\u00e9s \u00e0 votre domicile. Les obligations de remboursement des paiements doivent \u00eatre remplies dans un d\u00e9lai de 30 jours. Le d\u00e9lai commence pour vous \u00e0 partir de l’envoi de votre d\u00e9claration de r\u00e9tractation ou de la marchandise, et pour nous \u00e0 partir de sa r\u00e9ception. \n\nFin de l’information sur le droit de r\u00e9tractation\n","protected":false},"excerpt":{"rendered":"

Information sur le droit de r\u00e9tractation Droit de r\u00e9tractation Vous pouvez r\u00e9voquer votre d\u00e9claration de contrat par \u00e9crit (par ex. lettre, fax, e-mail) dans un d\u00e9lai de 14 jours sans indication de motifs ou – si la chose vous est remise avant l’expiration du d\u00e9lai – \u00e9galement en renvoyant la chose. Le d\u00e9lai commence \u00e0 […]\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-21713","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nInformation sur le droit de r\u00e9tractation -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ambivalenz.org\/fr\/information-sur-le-droit-de-retractation\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Information sur le droit de r\u00e9tractation -\" \/>\n<meta property=\"og:description\" content=\"Information sur le droit de r\u00e9tractation Droit de r\u00e9tractation Vous pouvez r\u00e9voquer votre d\u00e9claration de contrat par \u00e9crit (par ex. lettre, fax, e-mail) dans un d\u00e9lai de 14 jours sans indication de motifs ou – si la chose vous est remise avant l’expiration du d\u00e9lai – \u00e9galement en renvoyant la chose. 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