{"id":29510,"date":"2026-08-23T20:40:00","date_gmt":"2026-08-23T18:40:00","guid":{"rendered":"https:\/\/ambivalenz.org\/zztmp-es-t2d-versand\/"},"modified":"2026-08-23T20:40:00","modified_gmt":"2026-08-23T18:40:00","slug":"envio-y-devoluciones","status":"publish","type":"page","link":"https:\/\/ambivalenz.org\/es\/envio-y-devoluciones\/","title":{"rendered":"Env\u00edo y devoluciones"},"content":{"rendered":"\n<div class=\"row\"  id=\"row-469594017\">\n\n\n\t<div id=\"col-495541894\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<h3>Env\u00edo y devoluciones<\/h3>\n<h4>Entrega:<\/h4>\n<p>Tanto los art\u00edculos de la serie Fl\u00e4pps como los m\u00f3dulos de sof\u00e1 Curt los enviamos dentro de Alemania y de la UE con los transportistas DPD y UPS. Fuera de la UE, por regla general con UPS.<\/p>\n<p>La mercanc\u00eda sale de nuestro almac\u00e9n en perfecto estado y protegida frente a da\u00f1os de transporte. La mercanc\u00eda est\u00e1 asegurada contra da\u00f1os de env\u00edo y su estado se documenta antes del env\u00edo. Por eso le rogamos que compruebe si la caja de env\u00edo presenta da\u00f1os antes de abrirla y que fotograf\u00ede los posibles da\u00f1os del embalaje. Si en ese caso improbable, adem\u00e1s del embalaje, tambi\u00e9n el producto estuviera da\u00f1ado, debe comunicarse in situ a la empresa de log\u00edstica. Le rogamos adem\u00e1s que se ponga en contacto con nosotros por correo electr\u00f3nico en mail@ambivalenz.org o por tel\u00e9fono de lunes a viernes entre las 10 y las 18 horas en el +49 (0) 30 2332 0981.<\/p>\n<h4>\u00a0<\/h4>\n<h4>Env\u00edos a:<\/h4>\n<p>Alemania, Suiza, Austria, Francia, Inglaterra, Italia, Espa\u00f1a, Portugal, Dinamarca, Suecia, Finlandia, Pa\u00edses Bajos, Polonia, Chequia, B\u00e9lgica, Luxemburgo, Andorra, Liechtenstein, Hungr\u00eda, Eslovaquia, EE. UU., Canad\u00e1, M\u00e9xico.\u00a0<a href=\"mailto:mail@ambivalenz.org\">Otros pa\u00edses bajo consulta.<\/a><\/p>\n<h4>\u00a0<\/h4>\n<h4>Gastos de env\u00edo:<\/h4>\n<p>Alemania: env\u00edo gratuito <br \/>UE (continente): v\u00e9ase el carrito\/la caja\u00a0<br \/>Norteam\u00e9rica (continente): v\u00e9ase el carrito\/la caja<\/p>\n<p><!--:--><\/p>\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-495541894 > .col-inner {\n  padding: 0px 0px 0px 10px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-523433549\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<h3>&nbsp;<\/h3>\n<h4>Plazo de entrega, disponibilidad y plazos de preparaci\u00f3n:<\/h4>\n<p>La disponibilidad y los plazos de preparaci\u00f3n actuales de nuestros productos figuran en las descripciones de producto correspondientes. A los plazos indicados hay que sumar el tiempo de tr\u00e1nsito de la entrega.<\/p>\n<p><strong>Tiempos de tr\u00e1nsito de los paquetes:<\/strong><br \/>Alemania: por regla general entre 2 y 3 d\u00edas<br \/>UE: por regla general entre 3 y 5 d\u00edas<br \/>Fuera de la UE: 1-2 semanas<\/p>\n<p>Cabe esperar una entrega dentro del plazo indicado, pero no puede garantizarse. En casos aislados pueden producirse retrasos en la entrega por parte de nuestros transportistas.<\/p>\n<p>Tenga en cuenta que, seg\u00fan la composici\u00f3n del carrito y sobre todo en pedidos con varios paquetes, su entrega puede realizarse por distintos transportistas y en d\u00edas diferentes.<\/p>\n<h4>&nbsp;<\/h4>\n<h4>Devoluciones:<\/h4>\n<p>Si la mercanc\u00eda no le convence o finalmente no encaja como pensaba, puede devolv\u00e9rnosla como particular en un plazo de 14 d\u00edas sin necesidad de indicar motivos. Quedan excluidos de ello los pedidos realizados con fines comerciales o profesionales por cuenta propia.<\/p>\n<p>Le rogamos que nos informe previamente de la devoluci\u00f3n. En cuanto la mercanc\u00eda llegue a nuestras instalaciones, se le reembolsar\u00e1 su importe. Para la devoluci\u00f3n de la mercanc\u00eda, utilice por favor el embalaje original.<\/p>\n<p><!--:--><\/p>\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-523433549 > .col-inner {\n  padding: 0px 0px 0px 15px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-29510","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Gastos de env\u00edo - Muebles de AMBIVALENZ en la tienda online<\/title>\n<meta name=\"description\" content=\"Enviamos sin gastos de env\u00edo dentro de Alemania. 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